← Back to Prawn Hub

Prawn Hub

Support

Need help with an order, payment, delivery, collection, refund, or account issue?

Contact support

Email Prawn Hub support at prawnhubburger@gmail.com.

Include these details

  • Order number.
  • Name used on the order.
  • Phone number used on the order.
  • Delivery postcode, if relevant.
  • Clear description of the issue.
  • Photos, if the issue relates to an incorrect or damaged item.

For urgent live delivery issues, keep your phone available so the restaurant or driver can contact you. Email support is reviewed as soon as operationally possible.